ck88's Privacy Policy

ck88 collects certain types of personal information for account registration and service delivery on the platform. This information is collected only as needed to provide legitimate services, and unnecessary information is never collected.

1.1 Identity Information

We may collect the following identity-related information:

• Full name and date of birth
• National ID number or other government-issued identification details (for age verification)
• Email address and mobile number
• Residential address

1.2 Financial Transaction Information

To process deposits and withdrawals, we collect your mobile banking details, such as your bKash, Nagad, or Rocket account number. However, we never collect or store your mobile banking PIN or password. All transaction data is stored in encrypted form.

1.3 Usage Information

To improve your experience, we collect the following information:

• IP address and device type
• Browser type and operating system
• Time spent on the site and pages visited
• Gaming activity history (bet amounts, win/loss records)

ck88 collects information in several ways. We maintain transparency in each method and collect only the information that is necessary.

2.1 Direct Collection

When you create an account on ck88, make a deposit or withdrawal, contact the support team, or use any of our services, you voluntarily provide us with information. This information is collected directly from you.

2.2 Automatic Collection

Some information is collected automatically when you visit our platform. This includes technical information about your device, navigation data, and information collected via cookies. This data is primarily used to improve site performance and ensure security.

2.3 Through Third Parties

We may sometimes use trusted third-party services for age verification and identity confirmation. Information collected in such cases is used solely for the specified purpose.

ck88 uses the collected information for the following legitimate purposes. We never use your information for unrelated purposes.

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To resolve your questions and complaints.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To personalize your experience and improve the quality of the platform.
• Responsible Gaming: To identify excessive betting patterns and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.

We share your information with third parties only in very limited and controlled circumstances. This may apply in the following cases:

4.1 Payment Processing

To complete your financial transactions, we share necessary information with mobile banking service providers such as bKash, Nagad, and Rocket. This information is used solely to complete transactions, and these providers are governed by their own privacy policies.

4.2 Technology Service Providers

We work with trusted technology partners to maintain the site's functionality. These partners are contractually bound to protect the confidentiality of your information.

4.3 Legal Requirements

We may be required to provide necessary information in response to a court order or a lawful request from a legal authority. In such cases, we provide only the minimum information legally required.

4.4 Game Software Providers

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others may access minimal technical data to operate their games. This information is never used to identify individuals personally.

The ck88 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the site's functionality.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to understand site usage patterns, which helps us improve our services.

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, please note that disabling essential cookies may limit certain site features and may cause issues accessing your ck88 account.

ck88 treats the security of your information as the highest priority. We apply industry-standard security measures that protect your data from unauthorized access, modification, or disclosure.

6.1 Security Measures

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Encrypted Storage: Stored information is protected by advanced encryption algorithms.
• Access Control: Through strict internal policies, only authorized personnel can access the necessary information.
• Regular Security Reviews: Our systems undergo regular security audits.

6.2 Data Retention Period

We retain your information for as long as it is needed to provide services and meet legal obligations. Even after an account is closed, certain information may be retained for a specified period as required by law.

As a ck88 user, you have certain important rights regarding your personal information. We respect these rights and support you in exercising them.

7.1 Right to Know

You may ask at any time what information we have collected about you, how it is being used, and with whom it has been shared.

7.2 Right to Correction

If there is any error or incompleteness in your stored information, you may request a correction. Our support team will process this request as quickly as possible.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes. For marketing communications, you may opt out at any time.

7.5 Right to Portability

You may request a copy of your personal information stored with us. We will provide it in a standard format.

To exercise any of the above rights, email us at [email protected].

ck88 strictly prohibits participation by anyone under 21 years of age. Our platform is intended for adults only. Collecting any information from minors is not our intention and is completely prohibited.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated information. Parents and guardians are encouraged to monitor their children's internet use and prevent access to online gaming platforms.

ck88 reserves the right to update this privacy policy as needed. Changes may be made due to service improvements, legal changes, or technological advancements.

For any significant changes, we will notify you at your registered email address. Continued use of our platform after any changes will be considered as your acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent revision of the policy. We recommend that you review this policy periodically.

If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We are available 24/7 to assist you.

For more information, visit our FAQ page, Terms & Conditions, and Responsible Gaming page.